Privacy and Cookie Policy 

Privacy and Cookie Policy 

Vistatec Lda, owner of www.portugal-journey.com, understands and respects the importance of your privacy and considers the safety of your customers’ personal information vital. This Privacy Policy establishes the basis upon which any personal data we acquire from customers through this website, or from the assignment by a customer, will be processed and stored by us. We are committed to protecting your personal information and to being transparent about what information we collect and what we do with it.

Personal Data Collected and Reasons

Portugal Journey maintains a database with the registration of its customers/visitors, and this information is stored for 20 years after the first contact. The data presented in this database is entirely the data provided by the customers themselves at the time of their request for information, and it is collected under the terms approved by the National Data Protection Commission.

If the customer wishes to exercise the rights of access, rectification, cancellation, or opposition that the GDPR grants them, it can do it through the website or send an email to info@portugal-journey.com.

Other Ways to Obtain Personal Data

Portugal Journey also reserves the right to collect personal data in the following circumstances: if the user responds to a promotion through this website, if they complete a questionnaire, subscribes to the newsletter or other Marketing material, reports a problem, among other situations similar to the previous ones. In this case, we may keep a record of your email address, with the option of “unsubscribe”. Alternatively, you can send us an email to info@portugalj-journey.com.

Treatment and Storage of Personal Data

Some personal data obtained by registering on our website or given by customers who have established a business relationship with Portugal Journey will need to be processed and stored in secure and certified systems, as a result of a combination of our protected systems and suppliers’ reliable systems.

Use of Personal Data in Marketing

We will only send you information and offers by email if you subscribe to our newsletter to receive our information and/or promotions. In this way, only users who have expressly agreed to receive marketing material will be in these databases.

This personal data (“name” and “email address”) is shared with a secure and certified external platform, from which we manage the database and send out Email Marketing. We will not share this data with third parties with whom we do not have a protocol, which do not guarantee us the security and encryption of the database, and which are not Email Marketing and Marketing Automation companies.

If you choose not to receive more Marketing information, you can unsubscribe from the newsletter and, consequently, it will be automatically erased from our databases for Marketing purposes.

Cookies

Due to the way Internet communication standards work, access to websites may involve the use of cookies. A cookie is a small file sent to the user’s computer that is stored on the user’s disk. Some of these cookies are essential for the correct work of this website, to allow a user to make a booking or request through it, to verify your requests, and to improve the user experience on our platform.